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Davister Pharmaceuticals
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Terms And Conditions

Davister Pharmaceutical Limited policy and compliance information for safe pharmacy service delivery in Kasarani, Thika Road, and Nairobi.

Last updated: [2 March 2026]

These Terms and Conditions govern access to and use of Davister Pharmaceutical Limited website services, including account registration, shopping, prescription submission, and communications. By using this platform, you agree to these terms.

1. Eligibility and Account Responsibility

You are responsible for maintaining accurate account details, protecting login credentials, and ensuring that account use is lawful. Any action completed through your account is treated as authorised unless reported otherwise.

2. Information Accuracy

We aim to keep product, pricing, and availability details accurate, but updates may occur due to stock movement, supplier changes, or operational corrections. Final order acceptance occurs after checkout and internal verification.

3. Prescription Compliance

Prescription medicines are dispensed only after valid prescription review by authorised staff. Davister may request clarification or refuse fulfilment when records are incomplete, suspicious, altered, unsafe, or non-compliant.

4. Prohibited Use

You must not attempt unauthorised access, misuse promotions, interfere with website security, submit fraudulent prescriptions, abuse payment channels, scrape protected data, or perform any action that disrupts operations.

5. Intellectual Property

Website design, content structure, branding, logos, and custom software components remain the property of Davister and/or licensed providers unless explicitly stated otherwise.

6. Orders and Availability

Order placement does not automatically guarantee fulfilment. Orders may be adjusted or cancelled where stock, prescription validity, payment confirmation, or safety checks fail.

7. Limitation of Liability

To the extent permitted by law, Davister is not responsible for indirect losses caused by third-party service outages, network interruptions, payment processor downtime, or events beyond reasonable control.

8. Updates to Terms

We may revise these terms to reflect operational, legal, or security changes. Continued use after updates means you accept the revised terms.

9. Member Chat and Communication Conduct

The member chat system is provided for pharmacy support, order follow-up, and prescription-related guidance. By using chat, you agree to respectful and lawful communication at all times.

  • Do not send abusive, threatening, harassing, or discriminatory messages.
  • Do not share false medical claims, unlawful instructions, or harmful content.
  • Do not attempt social engineering, phishing, or account impersonation.

Davister may moderate, restrict, or suspend chat access when misuse is detected. Serious violations may result in account action and where required, reporting to relevant authorities.

FAQ

Can Davister cancel an order after placement?
Yes, where legal, safety, stock, or payment verification conditions are not met.

Are these terms fixed permanently?
No. Terms are reviewed and updated as business and compliance needs evolve.